Police learn to defuse situations with veterans




As a member of the U.S. Army Reserve, she returned from service in the Middle East and struggled to re-integrate to civilian life.

As a state trooper, she and her colleagues found themselves in conflicts at times with military veterans.

Those encounters got ugly sometimes. Veterans with post-traumatic stress disorder and other service-related problems have substance abuse issues and conflicts with family members and employers at a higher rate than the non-military public, statistics show.

Salas-Jackson, along with other state troopers and the state Division of Criminal Justice hire vetsServices, have brought an innovative program to New York to train police agencies in handling situations with some of the 2.7 million veterans who have come back to civilian life in the U.S. over the past 15 years.

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